Terms of Service

1. Introduction

Welcome to Symbiosis.host ("we," "our," or "us"). By accessing or using our cloud hosting services, website, or any other services offered by Symbiosis.host (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

These Terms constitute a legally binding agreement between you and Symbiosis.host. If you do not agree with these Terms, please do not use our Services.

2. Account Registration

To use our Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

3. Services and Pricing

Symbiosis.host offers various cloud hosting plans with different features and pricing. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

Pricing for our Services is described on our website. We may change our prices at any time, but will provide reasonable notice before any price change takes effect for existing subscribers.

4. Payment Terms

You agree to pay all fees associated with your use of our Services. All payments are non-refundable unless otherwise specified or required by law. If your payment method fails or your account is past due, we may suspend or terminate your access to the Services.

For subscription-based Services, you authorize us to charge your payment method on a recurring basis until you cancel your subscription.

5. User Conduct

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Transmit any material that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Distribute malware, viruses, or any other malicious code
• Engage in activities that could disable, overburden, or impair our servers or networks
• Attempt to gain unauthorized access to any portion of the Services

6. Service Level Agreement (SLA)

We strive to maintain high availability and performance of our Services. Our Service Level Agreement (SLA) details our commitments regarding uptime, response time, and issue resolution. The SLA is available on our website and is incorporated into these Terms by reference.

7. Data Privacy

We collect and process personal data as described in our Privacy Policy. By using our Services, you consent to our collection and use of your data in accordance with our Privacy Policy.

8. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by Symbiosis.host or our licensors and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use our Services solely for your personal or business purposes in accordance with these Terms.

9. Termination

We may terminate or suspend your account and access to our Services at any time, without prior notice or liability, for any reason, including if you breach these Terms.

You may terminate your account at any time by contacting us or using the account cancellation feature in your account settings.

10. Limitation of Liability

To the maximum extent permitted by law, Symbiosis.host shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from your use of our Services.

Our total liability for any claim arising from or related to these Terms or our Services shall not exceed the amount you paid to us during the twelve (12) months preceding the event giving rise to the liability.

11. Indemnification

You agree to indemnify, defend, and hold harmless Symbiosis.host and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from or in any way related to your use of our Services or your violation of these Terms.

12. Changes to Terms

We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us at [email protected].