Privacy Policy

1. Introduction

At Symbiosis.host ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud hosting services, website, or any other services offered by Symbiosis.host (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Services:

2.1 Personal Data

Personal data refers to any information that identifies, relates to, describes, or can be linked to you as an individual. We may collect the following categories of personal data:

• Contact information (name, email address)
• Account credentials (username, password)
• Payment information (credit card details, billing information)
• Professional information (company name, job title)
• Communication data (inquiries, support requests, feedback)

2.2 Usage Data

We automatically collect certain information about how you interact with our Services, including:

• IP address
• Browser type and version
• Operating system
• Date and time of access
• Pages visited and features used
• Resource usage statistics
• Referral source

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Create and manage your account
• Respond to your requests and provide customer support
• Send administrative information, such as updates, security alerts, and support messages
• Send promotional communications, such as special offers or newsletters (with your consent)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal data.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.4 Protection of Rights

We may disclose your information to protect and defend the rights, property, or safety of Symbiosis.host, our customers, or others, including for the purpose of fraud prevention.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication mechanisms
• Secure data storage and transmission
• Employee training on data security

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

• Access: You may request access to your personal data
• Correction: You may request correction of inaccurate personal data
• Deletion: You may request deletion of your personal data
• Restriction: You may request restriction of processing of your personal data
• Data Portability: You may request transfer of your personal data to another service
• Objection: You may object to processing of your personal data
• Withdrawal of Consent: You may withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data without parental consent, please contact us, and we will take steps to remove such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]